KEY INFO:
2020 update: Due to capacity and the events of this year, the full alterations service is now fully booked for this season. You are still welcome to come for a consultation and have a custom dress designed/made however you will need to arrange your own alterations separately.
this is usually just a hem length and few fit tweaks and I can recommend some alterations specialists you can visiT.
please ensure you have left some room in your schedule for this.
Thanks!
Alice
CONSULTATIONS:
Come and meet me for a consultation at my new studio in Ponsonby! This is your opportunity to try on the range and view fabrics in person before purchasing. We start with a quick chat through your wedding plans and how you want to look on the day, then you can try on as many pieces as you like. Some styles are customisable and I can take you through fit and fabric options as we go.
Your initial consultation runs for up to one hour and is a one off fee of $50. If you wish to come back again and try on a couple of favourites before deciding you are welcome to do so at no extra cost.
Consultations are book on the hour between 9am- 4pm Thursday - Saturday.
Most samples are here in a size NZ 8ish and 12ish - but unfortunately not all styles are available in every size so please ensure before your consultation you have provided your size and listed the styles you wish to try on.
I like to keep this a relaxed environment - you can bring up to 4 people with you to your appointment and I encourage you to take photos for reference to assist you in making your decision.
Looking forward to meeting you
Alice x
READY TO WEAR:
All RTW styles are made to order and are priced on the product pages. Prices are inclusive of GST where applicable.
Most styles can be customised with changes in fabric or small design tweaks - e.g neckline depth, strap width. If you have an idea of the changes you might wish to make - please email a description (or better yet, some reference images) to hello@hayesbridal.co.nz to discuss. You will be quoted a fee for additional work (if any) is needed for these minor customisations.
If you wish to make major changes to existing designs, this often becomes a ‘bespoke’ process where new patterns are required. Please see below on this.
PLEASE NOTE: Due to capacity and the events of this year, alterations are now fully booked for this season. You are still welcome to come for a consultation and have a custom dress designed/made however you will need to arrange alterations separately. I can recommend some alterations specialists you can visit for this - please ensure you have left some room in your schedule for this.
RTW styles are available to purchase online. Please get in touch to discuss this and provide your measurements.
As all garments are made to order, unfortunately, returns cannot be accepted (except in the unlikely case there is a major fabric flaw or fault in your garment)
Please do your best to allow at least 5 months for production of your order. Urgent orders are almost always accommodated (sometimes at an extra fee), please get in contact asap to discuss,
SIZING:
Please check your measurements against the size guide to find which size you should order.
If in doubt, it is best to order up a size, as it is always easier to take something in, and often impossible to make something bigger.
If you have any particular fit requirements (e.g size 8 bust, size 12 hip) we can aim to work to these, however, when purchasing online an exact fit cannot be guaranteed and you will need to arrange your own alterations locally.
Please choose your local alterations specialist carefully.
If you have any questions about your size, please email hello@hayesbridal.co.nz to discuss options before purchasing.
online orders:
Please fill out the online order form with any queries you have in the questions/comments section to get the ball rolling! Or email hello@hayesbridal.co.nz
Please note: your online order is not secured until you have paid a 50% deposit.
FABRIC swatches:
If you wish to be sent fabric swatches prior to placing an order, please contact hello@hayesbridal to request, the cost for this is $10NZD +shipping.
BESPOKE DESIGNS:
Alice also offers a completely personalised, bespoke service for just a handful of brides each season who have their own vision for their relaxed wedding outfit.
At your bespoke consultation you can try on pieces from the RTW range, and discuss your ideas with Alice for this design. Please bring as many ideas and references as you can to explain your vision. Pinterest is a great place to start for visual references of designs/vibes/details.
Special fabric or trims can often be sourced. Once we have settled on design details, you will be given a quote.
A 10% non-refundable deposit is due to proceed to a mock up of your pattern (within 6 weeks from your initial consultation) At this first mock-up fitting you can try on the shape of your dress and we can make any tweaks to the design. There is no obligation to continue past this point if it isn't what you expected. So there are no surprises!
Once your actual dress is cut it takes around 2-5 fittings to ensure the perfect fit. Or more if we are making changes along the way. So you will need to be available for these in Auckland. If you are travelling for fittings we can often get 2 fittings into a weekend to save travel time and cost.
Bespoke designs start from $4000 NZD. Price will be quoted upon consultation. (Or if you have similar images for reference you can email them to hello@hayesbridal.co.nz to get a ballpark estimate)
Please allow at least 7 months for this process if possible. Urgent orders can usually be accommodated but this may incur an extra fee and can limit our options in terms of design development, fabric sourcing etc.
Please note: Availability of bespoke designs is dependent on timing - please email hello@hayesbridal.co.nz to discuss.
Please see the SIZE GUIDE and BRIDE CHECKLIST pages under the INFO bar for further information.